Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amber Redfield

Amber Redfield

June 4, 2025

5  out of  5
rating by Amber Redfield
"Kelly was so kind and helpful! She is also very easy to get ahold of! She saved me so much money on my 2 vehicles and house!!!! So glad i switched! Thank you for helping me!"
We responded:
"Hi Amber! Thank you so much for your wonderful review! We’re thrilled to hear that Kelly was able to assist you and save you money on your vehicles and house. It’s always our goal to provide excellent service and support, and we’re glad you felt that! If you ever need anything else, don’t hesitate to reach out. 😊 -Jim Vinckier State Farm Insurance Agency "
Profile photo of Jenna Gross

Jenna Gross

June 4, 2025

5  out of  5
rating by Jenna Gross
"Charles at the Marysville location is a LIFE SAVOR he helped my husband and I with a new policy after a very bad experience with a different agency. So understanding and helpful, with a quick turn around time. I will suggest this location to anyone now who asked for suggestions in town!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Charles was able to assist you and your husband in such a meaningful way after your previous experience. Providing understanding and support is what we strive for, and it's fantastic to know that Charles delivered that for you. If you ever need anything in the future, please don’t hesitate to reach out. We're here to help! Warm regards, -Jim Vinckier State Farm Insurance Agency "
Profile photo of Ken Reeves

Ken Reeves

June 3, 2025

5  out of  5
rating by Ken Reeves
"Always friendly and helpful. Matt Pickett answers any questions that I have and makes any process easier."
We responded:
"Thank you, Ken! We truly appreciate your kind words and are thrilled to hear that Matt has been able to assist you effectively. Your support means a lot to us! -Jim Vinckier State Farm Insurance Agency "
Profile photo of Angelle Pickett

Angelle Pickett

June 1, 2025

5  out of  5
rating by Angelle Pickett
"The team at Jim Vinckier State Farm is fantastic! Matt was so great in helping me secure life insurance. He talked me through my options and patiently answered all of my questions which led me to find what was the best fit for my family and I. He was kind, knowledgeable and made it a super-easy process. 10/10 recommend. :)"
We responded:
"Hi Angelle! Thank you for your fantastic 5-star review! We’re thrilled to hear that Matt was able to help you secure the right life insurance for your family and make the process easy. Your recommendation means so much to us! If you ever have more questions or need assistance, please reach out anytime. We’re here for you! Best, Jim Vinckier State Farm Insurance Agency"
Profile photo of Nancy Wilson

Nancy Wilson

May 31, 2025

5  out of  5
rating by Nancy Wilson
"They are wonderful, and very helpful. Charles is my excellent insurance agent. I highly recommend them."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us and that Charles was able to assist you effectively. Your recommendation means a lot to us, and we’re grateful for your trust in our services. If you ever need anything else or have further questions, don’t hesitate to reach out! Best regards, Jim Vinckier State Farm Insurance Agency "
Profile photo of Christopher Raab

Christopher Raab

May 30, 2025

5  out of  5
rating by Christopher Raab
"Charles at state farm took very good care of me this is what I like about the small town local business they look out for you and you do them its like a team effort thanks Charles and Jim Vinckier for the impeccably work you guys did for me here not just on personal insurance but business insurance also...... Thanks guys support your local business it does everyone well."
We responded:
"Chris, Thank you so much for your heartfelt 5-star review! We're thrilled to hear that Charles and Jim provided you with the exceptional service we strive for at our agency. It's wonderful to know that you appreciate the personal touch that comes with working with a small-town local business. If you ever need anything in the future—whether it’s for personal or business insurance—please don't hesitate to reach out. We're always here to help! Thanks again for your kind words and for supporting local businesses like ours. Warm regards, Jim Vinckier State Farm Insurance Agency "
Profile photo of lisa guay

lisa guay

May 29, 2025

5  out of  5
rating by lisa guay
"Matt Pickett was so helpful and knowledgeable in assisting me with switching auto and homeowners insurance. He is a fantastic asset to your company!"
We responded:
"Lisa, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Matt Pickett provided you with such helpful and knowledgeable assistance during your transition to new auto and homeowners insurance. He truly is an invaluable member of our team, and we’re proud to have him on board. If you have any further questions or need assistance in the future, please don’t hesitate to reach out! Warm regards, Jim Vinckier State Farm Insurance Agency "
Profile photo of Lynette Hash

Lynette Hash

May 29, 2025

5  out of  5
rating by Lynette Hash
"Mr. Shelton and Mr. Vinckier were both very personable and knowledgeable. Answered all my questions and I'm very glad I changed and went with State Farm."
We responded:
"Lynette, Thank you so much for your wonderful 5-star review! We're thrilled to hear that Mr. Shelton and our team provided you with the personable and knowledgeable service we strive for at State Farm. It's great to know that all your questions were answered and that you feel confident in your decision to switch to us. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Best regards, Jim Vinckier State Farm Insurance Agency"
Profile photo of Raven Rose

Raven Rose

April 9, 2025

5  out of  5
rating by Raven Rose
"Never had any issues, Zach Hauser here is super nice and very helpful at what he does!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Zach. His dedication to providing exceptional service truly makes a difference, and we're proud to have him on our team. We look forward to serving you again soon! -Jim Vinckier State Farm Insurance Agency"
Profile photo of Ironman09

Ironman09

February 17, 2025

5  out of  5
rating by Ironman09
"Great guy I highly recommend him to anyone thanks again Jim Vickier"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best, Jim Vinckier State Farm Insurance Agency "
Profile photo of Melissa Mayes

Melissa Mayes

February 10, 2025

5  out of  5
rating by Melissa Mayes
"I was extremely impressed with the professional and courteous customer service I experienced while working with Charles at this office. He was so thorough and efficient. It's so wonderful to have an office that is local and hometown friendly customer service still exists! Charles, thank you for making this a 5-star experience!"
We responded:
"Dear Melissa, Thank you for your wonderful five-star review! We're thrilled to hear about your positive experience with Charles and our team. Your appreciation for our hometown-friendly service means a lot to us. We look forward to serving you again! Best, Jim Vinckier State Farm Insurance Agency "
Profile photo of Betty Casanova

Betty Casanova

December 12, 2024

5  out of  5
rating by Betty Casanova
"Charles has been a great help with meeting all of my Insurance needs. He’s a very nice person, very knowledgeable, and very helpful! Thank you Charles!"
Profile photo of Jennifer

Jennifer

December 11, 2024

5  out of  5
rating by Jennifer
"Charles helped me set up a new policy and saved me quite a bit of money. He was patient and informative. Great service! I would definitely recommend State Farm to family and friends."
We responded:
"Jennifer, Thank you for your fantastic 5-star review! We're delighted that Charles could help you save money and provide great service. We appreciate your recommendation to family and friends! If you need anything in the future, just let us know. Best, -Jim Vinckier State Farm Insurance Agency "
Profile photo of ryan proctor

ryan proctor

November 6, 2024

5  out of  5
rating by ryan proctor
"I worked with Zach Hauser in Marysville for house, boat, and car insurance. He was able to save me a couple thousand dollars per year with better coverage than I had through my old provider."
We responded:
"Hi Ryan, Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that Zach Hauser was able to help you save money while providing you with better coverage for your house, boat, and car insurance. Your satisfaction is incredibly important to us, and we’re thrilled that you had such a positive experience. If you ever need assistance in the future, please don’t hesitate to reach out. Best wishes, Jim Vinckier State Farm Insurance Agency"
Profile photo of Matt Yancey

Matt Yancey

November 4, 2024

5  out of  5
rating by Matt Yancey
"Went to State Farm got a really good rate.Charles Shelton , Great guy. I would recommend going and getting a quote. Very professional ."
We responded:
"Hi Matt! Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found a great rate with State Farm and that Charles Shelton provided you with top-notch service. We always strive to be professional and helpful, and it’s wonderful to know that we met your expectations. If you ever have any questions or need assistance in the future, don't hesitate to reach out. -Jim Vinckier State Farm Insurance Agency"
Profile photo of Ben Lawson

Ben Lawson

October 22, 2024

5  out of  5
rating by Ben Lawson
"The guys there are great. They really made sure I understand what I was buying. And made sure the protection for all my needs was what I actually needed to replace a total loss. I was paying more for less before. Thanks for everything."
We responded:
"Hi Ben, Thank you for your kind review! We're glad our team could help you find the right protection and ensure you felt informed. Your satisfaction means a lot to us. If you need anything in the future, just let us know! Best, Jim Vinckier State Farm Insurance Agency"
Profile photo of patricia neil

patricia neil

September 9, 2024

5  out of  5
rating by patricia neil
"Open Communication is very important, and Charles has been really helpful for any questions I have had. Respectful and caring agent."
We responded:
"Thank you for your positive review of Charles! It's great to hear that he has been helpful, respectful, and caring in addressing your questions. We appreciate your feedback and look forward to continuing to provide excellent service. -Jim Vinckier State Farm Insurance Agency"
Profile photo of Matt M

Matt M

September 5, 2024

5  out of  5
rating by Matt M
"I had a great experience here setting up multiple policies. Charles was great to work with, very knowledgeable and informative. He took the time to understand more about me to ensure I had the right coverages in place."
We responded:
"Thank you, Matt, for your 5-star review! We're glad you had a great experience setting up multiple policies with us. Charles provided excellent service, taking the time to understand your needs and ensure the right coverages were in place. We appreciate your feedback and look forward to serving you again in the future. - Jim Vinckier State Farm Insurance Agency "
Profile photo of Jared Smith

Jared Smith

August 8, 2024

5  out of  5
rating by Jared Smith
"It's easy to say why people choose state farm. It's not just the good rates you get. It's the service and respect you get from people like Jim Vinckier. Thanks for everything you do for me and my family."
We responded:
"Thank you for the kind words and positive review! We appreciate your recognition of the service and respect provided by our team at Jim Vinckier State Farm. Your satisfaction is our priority, and we look forward to continuing to serve you and your family. -Jim Vinckier State Farm Insurance Agency"
Profile photo of Justin Gabbara

Justin Gabbara

July 23, 2024

5  out of  5
rating by Justin Gabbara
"Charles Shelton was fantastic. He was thorough, honest, and was able to get me the best price. I switched from being with a different carrier for the past 8 years so it’s been a while since I shopped around. Charles made the entire process very easy and I was comfortable. Kudos to Charles. Exceptional service.. 10/10"
We responded:
"Thank you for your glowing review of Charles Shelton! We're delighted to hear that he provided you with exceptional service and made the process of switching carriers easy and comfortable for you. We'll be sure to pass on your kind words to Charles and recognize his efforts. If you have any further questions or need assistance in the future, feel free to reach out. -Jim Vinckier State Farm Insurance Agency"
Profile photo of Justin Kroll

Justin Kroll

July 16, 2024

5  out of  5
rating by Justin Kroll
"Zach was great! Super smooth and super easy !"
We responded:
"Thank you for leaving us a 5-star review! We're thrilled to hear that you had a positive experience with Zach. Your satisfaction is important to us, and we'll continue to provide you with excellent service. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us as your insurance provider. - Jim Vinckier State Farm, Marysville, Michigan"
Profile photo of Ashley Schweihofer

Ashley Schweihofer

July 12, 2024

5  out of  5
rating by Ashley Schweihofer
"I highly recommend Charles! He was quick to find me an affordable rate on my car & home insurance! Very detailed and precise! 10/10"
We responded:
"Thank you so much for leaving us such a fantastic review! We are thrilled to hear that Charles was able to provide you with a quick and affordable rate on your car and home insurance. We take pride in our team's attention to detail and precision, and we're glad that it was evident in Charles' service. -Jim Vinckier State Farm Agency"
Profile photo of Edward “Bird” Warsinski

Edward “Bird” Warsinski

July 9, 2024

5  out of  5
rating by Edward “Bird” Warsinski
"Matthew Pickett help me maintain a solid reliable quote for everything I needed. I could not find a better agency to insure and secure all that was needed. Professional and friendly."
We responded:
"Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Matthew Pickett was able to provide you with a solid and reliable quote for all your insurance needs. Our team strives to be professional, friendly, and to ensure that our customers feel secure with their coverage. -Jim Vinckier State Farm Agency"
Profile photo of Laura Daniell (LOLO)

Laura Daniell (LOLO)

July 7, 2024

5  out of  5
rating by Laura Daniell (LOLO)
"Its the best insurance company. Their prices are phenomenal. I'm going to stay with them for as long as can!"
We responded:
"Thank you so much for leaving us such a positive review! We are thrilled to hear that you consider us the best insurance company and that our prices are phenomenal. We take pride in offering competitive rates and excellent service to our customers. -Jim Vinckier State Farm Agency"
Profile photo of Adam Felek

Adam Felek

June 27, 2024

5  out of  5
rating by Adam Felek
"Got a great new rate with bundling my auto and home insurance. Extremely helpful and informative with the process."
We responded:
"Thank you for the positive review! We're thrilled that you were able to get a great new rate by bundling your auto and home insurance with us. Our team is dedicated to being helpful and informative throughout the process. If you have any further questions or need assistance, please reach out. We appreciate your business and look forward to serving you in the future. -Jim Vinckier State Farm Agency"