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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Pedrotte

July 2, 2026

5  out of  5
rating by Angela Pedrotte
"Fast and efficient great customer service skill would recommend 100 percent"
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Brandie R

May 14, 2026

5  out of  5
rating by Brandie R
"Charles at State Farm gives exceptional customer service. He is very personable and I would recommend him again and again not to mention that the rates are extremely favorable. We look forward to working with Charles in the future."
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John Loy

April 17, 2026

5  out of  5
rating by John Loy
"Awesome experience!!! No pressure to get more insurance than I needed, constantly asked me if what I needed was met, took the time to explain everything. Not the "stereotypical" insurance experience...just a refreshing experience"
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Matthew Tuthill

April 16, 2026

5  out of  5
rating by Matthew Tuthill
"Just switched over and ended up saving money switching with bundling everything. Zach was very professional and helped me out greatly! He made the experience fun and very easy."
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ashlee lang

April 2, 2026

5  out of  5
rating by ashlee lang
"I recently switched to this insurance company, and I couldn’t be happier with my decision!! From the very beginning Charles made process easy and stress-free. Charles was incredibly helpful, taking the time to explain my coverage options and helping me find a plan that fits both my needs and my budget. If I could give 6 stars I would!!!"
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Krystal Taube

March 13, 2026

5  out of  5
rating by Krystal Taube
"Charles and the rest of the team are very quick and knowledgeable, would highly recommend"
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Carl West

March 7, 2026

5  out of  5
rating by Carl West
"Charles made the process of buying Auto, RV, and Home insurance easy! He was very knowledgeable and easy to understanding. He took the time to explain Parts of the insurance policies. I would highly recommend him and the team at State Farm in Marysville MI."
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matthew rosenick

January 23, 2026

5  out of  5
rating by matthew rosenick
"I was with Allstate for over seven years but after a few minutes of speaking with Charles he was able to get me better coverage on my auto and renters insurance coupled with massive savings. Charles was amazing, very knowledgeable and down to earth, I say "Jake from State Farm who.""
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Suzanne Barrington

January 19, 2026

5  out of  5
rating by Suzanne Barrington
"Started shopping for insurance and Charles was the first one to contact me and what struck me was his kindness and soft spoken demeanor, it made me want to listen! I got a quote and had several phone calls texts n emails from other insurance, I checked out a few but state farm was the best!..some were close but Charles just stuck with me. He is a kind, professional, and decent young man! Thanks so much!"
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Denise Ellery

January 15, 2026

1  out of  5
rating by Denise Ellery
"I received a quote that lowered my insurance so I switched my auto and my homeowners. After I switched my insurance, signed sealed and paid in full for 6 months, they raised my auto insurance rate by approximately $270. Approximately a month later. The auto rate they say I now owe is higher than the previous rate I was paying, which would be ridiculous to switch companies to get a higher rate and the homeowners was also higher but I figured it would even out in the end. Clearly it did not. Now I'm paying more for both. |'m not sure how a company can give you a quote you agree to, give you a price, you sign, you agree to pay said amount (legal documents) you pay in full and then they send you bill saying sorry that's not the amount, here's a bill for more money. They also sent me two checks that you can't cash. The first one I didn't cash I gave it back, I just paid my policy, and it just seemed odd. That's the point where they told me I owed extra money, then why are you sending me a check? Then I received another check a couple months later and I cashed it thinking it was from the fiasco with the other check. Nope now they're telling me I owe that back. Switching was a overall horrible experience. I'm in my mid '50s and I have never had an experience like this with an insurance company. Again, who switches insurance companies to pay more money? Think about that one.
* I gave one star because it wouldn't let me give zero."
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Kimberly Maxey

January 5, 2026

5  out of  5
rating by Kimberly Maxey
"I needed to switch home and auto insurance. Charles took the time to assist me and all my questions. I felt very comfortable working with him. This agency went the extra mile for me."
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Thanh tịnh Lý

December 11, 2025

5  out of  5
rating by Thanh tịnh Lý
"Good services and great price."
We responded:
"Thank you, Thanh tịnh Lý, for your kind words about Charles! We're glad to hear you enjoyed the good service and great price. Your feedback is truly appreciated!

-Jim Vinckier State Farm Insurance Agency "
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Jayden Bailey

December 9, 2025

5  out of  5
rating by Jayden Bailey
"Zach was very helpful in answering all of my questions regarding my new policy."
We responded:
"Hi Jayden, thanks for the great review! We're glad Zach could help with your new policy. Let us know if you need anything else!

-Jim Vinckier State Farm Insurance Agency"
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Gale Wyckstandt

December 5, 2025

5  out of  5
rating by Gale Wyckstandt
"Very friendly associate that helped us get great insurance prices."
We responded:
"Thank you so much for your kind words, Gale! We're thrilled to hear that Zach provided friendly and helpful service to get you great insurance prices. We truly appreciate your support and look forward to assisting you again in the future!

-Jim Vinckier State Farm Insurance Agency"
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Karen Harris

December 2, 2025

5  out of  5
rating by Karen Harris
"My agent Charles Shelton is amazing, he is very thorough and knowledgeable. He patiently answered and explained all my questions regarding my coverage. I really appreciate his kindness and look forward to continuing with his agency."
We responded:
"Thank you, Karen! We're glad Charles was thorough, knowledgeable, and patient in answering your questions. We appreciate your kind words and look forward to continuing to assist you!

-Jim Vinckier State Farm insurance Agency "
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Heaven Sent Keisha

November 26, 2025

5  out of  5
rating by Heaven Sent Keisha
"After receiving multiple quotes from other insurance companies rates and their policies State Farm came in first place! Jim was an amazing Agent and very knowledgeable regarding rates, discounts and relevant information needed! My experience! My purchasing of my policy was made comfortable and easy Thanks to Jim V. with State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!

-Jim Vinckier State Farm Insurance Agency "
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Jacque McKay

November 19, 2025

5  out of  5
rating by Jacque McKay
"Matt helped me with my insurance questions and quickly processed my insurance for a new car. He is very knowledgeable, friendly and easy to talk to."
We responded:
"Thank you, Jacque! We're happy Matt could assist you promptly and provide friendly, knowledgeable service. We appreciate your great review!

-Jim Vinckier State Farm Insurance Agency "
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Patricia Grabowski

November 14, 2025

5  out of  5
rating by Patricia Grabowski
"I was welcomed and brought right to Charles. He went over the auto and home owners insurance with me. He really explained every clearly and the costs which were less than I was paying with with my current insurance. I have already recommended them to coworkers and Family less than 24 hours of my experience."
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Betty Casanova

November 11, 2025

5  out of  5
rating by Betty Casanova
"Charles has been a great help with meeting all of my Insurance needs. He’s a very nice person, very knowledgeable, and very helpful!
Thank you Charles!"
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Andrea Tremper

November 6, 2025

5  out of  5
rating by Andrea Tremper
"Awesome service and and amazing people"
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Lynne Forler

November 5, 2025

5  out of  5
rating by Lynne Forler
"We had AAA for close to 30 years. And prices soared the last two years so we shopped around. Charles responded quickly to my price inquiry. . He gave us equal policies to what we had. And we saved a lot (A LOT). It is actually time to renew and I am definitely staying with State Farm and Charles as my agent."
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Michael Dedvukaj

November 3, 2025

5  out of  5
rating by Michael Dedvukaj
"Zach was great! Quickly got me signed up for a new and better policy than I had prior for 111$ cheaper! Go to them and ask for Zach"
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Melissa Obermesik

October 22, 2025

5  out of  5
rating by Melissa Obermesik
"We switched from AAA and Charles helped us set up new policies for our home and auto that fit our needs and our budget. Charles is very knowledgeable and professional and will make time to help you with all of your insurance needs. Very happy and highly recommend!"
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Cherie Wisswell

October 14, 2025

5  out of  5
rating by Cherie Wisswell
"I've been with Jim Vinckier State Farm Insurance for numerous years. Everytime they are excellent! 💯"
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Jessica James

October 10, 2025

5  out of  5
rating by Jessica James
"I switched from progressive and have been so happy with the prices and service provided here! The team is so responsive and they’ve made everything really easy!"